Returns

Hassle Free Returns!
If we happen to miss a significant sign of wear, please send us an email to support@matsisland.com quoting the Order number , a description of the issue and some clear photos in good lighting.
In the event of a return due to a listing error (a significant flaw was found that we hadn't mentioned) we will pay for shipping costs.
If a return is initiated due to change of mind about the item, shipping costs & fees will be deducted from the refund.
The fees associated with returns are dependant on the payment method used
Standard Bank Payment - 3%
Paypay - 4%
Klarna - 6%
To be eligible for a refund, you must contact us and send the item back within 14 days of receipt of the item.

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